IT Change Management Checklist

This checklist provides practical steps for evaluating your organisation’s change readiness and control structures.

✔ Change Policy & Governance

• Do you have a formalised change management policy?
• Are change roles and responsibilities clearly defined?
• Is there an escalation matrix in place?

✔ Process & Documentation

• Are all changes logged and tracked in a central system?
• Do you include rollback plans in your change documentation?
• Is impact analysis part of the change review process?

✔ Communication & Training

• Do stakeholders receive change notifications in advance?
• Are end-users trained on upcoming changes?
• Is feedback collected after major changes?

✔ Testing & Validation

• Is testing performed in a staging environment?
• Do you verify success criteria after each change?
• Are issues documented and resolved post-change?