IT Skills Assessment Checklist

Use this checklist to identify potential gaps in your IT team’s skillset and plan targeted development strategies.

Core Technical Skills

• Network configuration and management
• Server administration (Windows/Linux)
• Virtualization platforms (e.g., VMware, Hyper-V)
• Cloud platform knowledge (AWS, Azure, Google Cloud)
• Security fundamentals (firewalls, antivirus, patching)

Modern Workplace Tools

• Microsoft 365 or Google Workspace proficiency
• Collaboration platforms (e.g., Teams, Slack, Zoom)
• Device lifecycle management skills
• Mobile Device Management (MDM) tools

Project and Business Alignment

• IT project management (Agile, Waterfall)
• Business process understanding
• Customer support and helpdesk operations
• Change and incident management

Soft Skills

• Problem solving and critical thinking
• Effective communication
• Team collaboration and knowledge sharing
• Adaptability to new tools and processes

Next Steps

Review which skills are currently strong, which need development, and where external support may be needed.