IT Visibility & Alerting Essentials Checklist

This checklist helps you evaluate how well your business monitors key IT systems and responds to issues in a timely manner.

📡 Infrastructure & Network Monitoring

• Is there a central dashboard or monitoring tool?
• Are network devices and servers actively monitored?
• Do you receive alerts for hardware failures or outages?

🔐 Security Event Tracking

• Is login activity and failed attempts tracked?
• Are antivirus or endpoint protection alerts monitored?
• Do you detect unusual file access or privileged activity?

🚨 Alert Delivery and Escalation

• Are alerts sent via multiple channels (email, SMS, dashboard)?
• Is there redundancy if one person is unavailable?
• Do alerts include actionable details or just generic notices?

📁 Data Retention & Audit Logging

• Are logs stored for at least 6–12 months?
• Can you trace historical events for investigations?
• Do logs cover user, admin, and system activity?