IT Documentation Essentials Checklist

This checklist provides a foundational list of documentation assets that every SME should have in place to ensure business continuity, audit readiness, and operational clarity.

🔐 Access & Security

• Admin credentials & change logs
• Access control lists (ACLs)
• 2FA/SSO enforcement records
• VPN, firewall, and Wi-Fi configurations

💼 Business-Critical Systems

• Inventory of all cloud and on-prem systems
• Licensing and renewal documentation
• Configuration notes and escalation procedures

🧰 Infrastructure & Assets

• Network diagrams and IP schema
• Device lifecycle logs (PCs, servers, mobile)
• Patch/update documentation

📋 Policies & Procedures

• Backup & disaster recovery plans
• Acceptable Use Policy (AUP)
• Onboarding & offboarding SOPs

🔁 Vendor & Contract Records

• Service provider contact list
• Contract expiration dates
• SLA documents and QBR notes