AI Integration Readiness Checklist for SMEs

This checklist helps small and mid-sized businesses evaluate their readiness to integrate AI technologies into their IT operations.

✅ Strategic Alignment

• We’ve identified clear business goals that AI will support
• Stakeholders understand and support AI adoption
• We’ve established success metrics for AI projects

✅ IT Infrastructure

• We have cloud or hybrid systems that can support AI workloads
• Our devices and endpoints are secure and centrally managed
• We have monitoring tools in place for usage, performance, and anomalies

✅ Data Readiness

• Our IT data (tickets, logs, performance stats) is structured and accessible
• We have policies in place for data privacy and usage transparency

✅ Skills & Training

• Staff are open to learning new AI-assisted workflows
• We provide guidance and training for hybrid (human + AI) support roles

✅ Governance

• We have role-based access controls for AI tools
• Decisions made by AI are logged and reviewable